Clean

How to clean my website using MalCare?
Step 1: Sign in to your MalCare account. Step 2: On the Site Listing page, select the website that is hacked. Step 3: On the Site Details page yo...
Wed, 17 Aug, 2022 at 12:06 AM
How do I find my FTP Credentials?
The location for FTP credentials differs from web host to web host. You will need to contact your web host to find out the FTP credentials for your account....
Mon, 24 Sep, 2018 at 10:51 AM
How do I know that the credentials are correct?
Carefully, enter the FTP credentials you have. If it’s wrong the system will notify you. You will then need to contact you web host to get the correct FTP ...
Mon, 24 Sep, 2018 at 10:51 AM
How do I Select Folder with WP Installation?
After you enter your FTP credentials, you will need to Select Folder With WP Installation.  Step 1: Find the public_html folder. It’s where WordPress...
Mon, 24 Sep, 2018 at 10:51 AM
How do I know that my website is hacked?
MalCare scans your websites once every 24 hours or according to the current plan. After scanning, if we find out that your website is hacked, we’ll send you...
Wed, 17 Aug, 2022 at 12:27 AM
How do I clean Non-WordPress Folders?
To clean Non-WordPress folders, we need to first scan them. For us, the cleaning process comes after scanning.  By default, MalCare only scans WordPress...
Sat, 27 Apr, 2019 at 2:27 AM
How to clean my site via FTP?
In less than 2% cases, our system might not be able to validate your request when you click the “Auto Clean” button. This could be because The MalCare ...
Mon, 27 Jul, 2020 at 11:08 PM