Clean
Step 1: Sign in to your MalCare account. Step 2: On the Site Listing page, select the website that is hacked. Step 3: On the Site Details page yo...
Wed, 15 May, 2024 at 8:15 PM
The location for FTP credentials differs from web host to web host. You will need to contact your web host to find out the FTP credentials for your account....
Mon, 24 Sep, 2018 at 10:51 AM
Carefully, enter the FTP credentials you have. If it’s wrong the system will notify you. You will then need to contact you web host to get the correct FTP ...
Mon, 24 Sep, 2018 at 10:51 AM
After you enter your FTP credentials, you will need to Select Folder With WP Installation. Step 1: Find the public_html folder. It’s where WordPress...
Mon, 24 Sep, 2018 at 10:51 AM
MalCare scans your websites once every 24 hours or according to the current plan. After scanning, if we find out that your website is hacked, we’ll send you...
Wed, 17 Aug, 2022 at 12:27 AM
To clean Non-WordPress folders, we need to first scan them. For us, the cleaning process comes after scanning. By default, MalCare only scans WordPress...
Sat, 27 Apr, 2019 at 2:27 AM
In less than 2% cases, our system might not be able to validate your request when you click the “Auto Clean” button. This could be because The MalCare ...
Mon, 27 Jul, 2020 at 11:08 PM
We have recently updated our hack clean report for you to review after the cleanup process. When a user's website is hacked, we will label it as 'Ha...
Thu, 18 Jul, 2024 at 8:49 PM