FTP

I don’t have my FTP details. What do I do?
FTP is a way to transfer files online. Please refer to this article for details.
Thu, 20 Sep, 2018 at 7:04 PM
Are my FTP details stored anywhere?
No. None of your FTP details are stored by MalCare – on your site, or our servers. FTP data is simply copied to our servers and afterwards, it is wiped from...
Thu, 20 Sep, 2018 at 7:04 PM
Where are my FTP details processed?
FTP details input into BlogVault are processed on our servers. We need your FTP credentials to access your website’s files and folders. We feel that FTP tra...
Thu, 20 Sep, 2018 at 7:05 PM
Error: “Execution expired, Connection timed out, Connection reset by peer in both FTP and HTTP requests”
Nothing to worry, this notification means your destination server denied our requests to offload your site’s data. This could be because of a few reasons: ...
Thu, 20 Sep, 2018 at 7:15 PM
Error: “FTP permission issues, FTP is correct but we might not have permissions to upload or remove a file.”
This could happen when you’re on shared hosting. Contact your host and ask them to grant you access to upload files via FTP.
Thu, 20 Sep, 2018 at 7:15 PM
Why do I need to provide FTP credentials?
We need your FTP credentials to access your website’s files and folders. We feel that FTP transfer is the safest way to transfer data to and from a site.
Mon, 1 Oct, 2018 at 2:50 PM
What format SSH key do i need to use for SFTP?
Provide private SSH key in openSSH format.  Also, we currently don't support keys with passphrases 
Tue, 12 Mar, 2019 at 1:02 PM
What format SSH key do I need to use for SFTP?
You can provide SSH key in PEM format.
Tue, 16 Oct, 2018 at 2:47 PM