Account

I want to upgrade plans. How do I pay the difference amount?
All our pricing is pro-rata and we only charge the remaining amount
Fri, 5 Oct, 2018 at 2:53 PM
Does BlogVault store passwords?
No, we do not access or store any passwords.
Mon, 8 Oct, 2018 at 7:47 AM
Can I remove a website from my MalCare subscription?
Yes. Please see How to remove websites?
Mon, 8 Oct, 2018 at 7:49 AM
Are the backups encrypted?
Websites are backed up over an encrypted connection to the storage and stored encrypted on the server. Encrypted storage on the server requires your WordPre...
Mon, 8 Oct, 2018 at 7:49 AM
Can I add subscribers or clients or team members to my BlogVault account?
Yes. BlogVault helps you manage user roles, and access information on clients for website management. Please see How to add Clients and Team members?
Mon, 8 Oct, 2018 at 7:50 AM
Is there any minimum commitment needed for subscription?
There is no minimum commitment needed to subscribe to BlogVault. You can cancel your account at any time, without any penalties. Please see How to cancel ac...
Mon, 8 Oct, 2018 at 7:51 AM
Can I change or reset my email address linked to my Account?
Yes. Please see How do I change or reset my email address linked to my Account?
Mon, 8 Oct, 2018 at 7:52 AM
How do I get started with MalCare?
You can purchase MalCare from the pricing page. Based on your requirements, choose a suitable plan. Here’s a guide on how to get to get started with MalCare...
Mon, 8 Oct, 2018 at 7:53 AM
Are there discounts for upgrading from one plan to another?
We love our customers. When you upgrade from a Monthly plan to Yearly, you pay only for 10 months and the rest 2 are on us.
Mon, 8 Oct, 2018 at 4:33 PM
Can I update or change the Protocol of my Website on MalCare Dashboard?
Yes, you can. Please see How do I update the Protocol of my website on MalCare Dashboard?
Thu, 28 Feb, 2019 at 6:46 PM