Can I cancel my MalCare subscription?
Yes. We are sorry to see you go but you can cancel your MalCare subscription any time you want.
Thu, 20 Sep, 2018 at 4:34 PM
Can I search for a specific site on the Site Listing Page?
Yes. Please take a look at our guide to using MalCare’s Advanced Search Option.
Thu, 20 Sep, 2018 at 4:35 PM
Can I remove the branding or disable the MalCare badge from my website?
The badge doubles up as an affiliate but you can remove it whenever you want. Kindly take a look at this guide on how to remove MalCare badge.
Thu, 20 Sep, 2018 at 4:36 PM
Can I deactivate the branding or logo from my dashboard?
Yes, you absolutely can. Kindly follow our guide on how to remove the MalCare branding.
Thu, 20 Sep, 2018 at 4:36 PM
What is the benefit of having the MalCare badge on my site?
The benefits are two folds: 1. It helps a visitor trust your website because it’s using a WordPress Security Plugin. It means that the website cares about ...
Thu, 20 Sep, 2018 at 4:37 PM
I disabled the badge, but why does it still show on my website?
Cache is likely preventing you from seeing the change you have just made. Kindly clear your cache using a WordPress cache plugin.
Thu, 20 Sep, 2018 at 4:38 PM
Can I change coverage between sites?
You can change coverage between sites but only every quarter. Once you add a domain, it’s attached to the account for the next 90 days. Only after this peri...
Thu, 20 Sep, 2018 at 4:38 PM
Can I cover my subdomains and test sites?
For us, every single WordPress install is a separate site. It means that if you have a network of websites on a single WordPress installation, we treat that...
Thu, 20 Sep, 2018 at 4:39 PM
How do you handle WordPress Multisite installs?
We completely understand the concern and complexities surrounding WordPress Multisite installs. We treat each WordPress install as a license. It means that ...
Thu, 20 Sep, 2018 at 4:39 PM
What if I have more than 100 sites?
Please contact us so that we can discuss your needs in detail
Mon, 1 Oct, 2018 at 11:21 AM