Is there a refund policy?
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Created by: Aman Kedia
Modified on: Thu, 7 Dec, 2023 at 11:26 PM
Refunds are provided within 14 days of your purchase. It's important to note that if we've successfully cleaned malware from your website during this period, we won't be able to issue a refund.
Ensuring your satisfaction with our services is our priority. For assistance with any issues you may be experiencing with our plugin, kindly reach out to us at support@malcare.com, and we will promptly address your concerns.
If you decide to close your account without a refund, we completely understand and respect your choice. You may do so by following this guide -> How do I cancel my MalCare account?
Aman is the author of this solution article.
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